- You will receive a hardware device that must include an integrated product, a license, and encryption/encryption at rest that ensures the privacy of data and documents stored on the device.
- This device may be a new laptop or desktop computer. In addition, it must have at least the following hardware characteristics:
- Minimum hardware device requirements:
- A processor with a minimum of 4 physical cores and a maximum CPU clock speed of at least 2.9 GHz and having obtained a minimum score of 15,000 on PassMark Software, as of May 13, 2024.
- A minimum RAM memory of 16GB DDR4.
- An SSD storage minimum of 512 GB. In addition, your data will be protected with encryption, the password will be provided by the Digitizing Agent.
- An operating system preinstalled and factory-licensed.
- Integrated graphics, network, and sound cards.
- Input/output interfaces, such as USB ports or microphone input ports, which may be integrated into the device or through a port replicator.
- A screen, if it is a laptop it will be a minimum of 13 inches; optical mouse, in the case of laptops, the integrated mouse or touchpad will be accepted; webcam with minimum HD resolution and a smartcard reader (DNI-e) with USB interface.
- In the particular case of desktop computers, you will have a monitor of at least 23 inches, minimum Full HD resolution and LCD, LED or equivalent display technology, at least one HDMI and European Union energy label; a keyboard and cabling for both device power and HDMI.
- In the case of desktop and laptop computers, they must have at least one certification of the following types (or similar):
- ENERGY STAR®.
- EPEAT™ Silver Registered.
- TCO.
- MIL STD 810H certification or equivalent. They must comply with a minimum of 5 methods, including: high temperature, low temperature, and humidity.
- Specific advertising requirements:
- The device must have screen printing or a label affixed only on the laptop, computer, or monitor.
- The logos that both options must contain will be the following:
- The emblem of the European Union (available at the link https://planderecuperacion.gob.es/identidad-visual), indicating “Funded by the European Union-Next Generation EU”.
- The logo of the Recovery, Transformation and Resilience Plan.
- The logo of the Ministry for Digital Transformation and Public Service.
- The logo of the Public Business Entity Red.es (It must appear as “Red.es”).
- Minimum support and assistance service requirements:
The Digitizing Agent will provide a
Support and Assistance service with the following guarantees from the delivery of the devices until the completion of phase 2 execution:
- The device will be delivered within Spain after its correct operation has been verified.
- As a beneficiary, you may be served by the support service on a 5-business-day basis. You must have an email address to receive notifications of breakdowns or incidents, with a minimum service hours for attending to these communications from 9:00 AM to 5:00 PM, Monday through Friday.
- Repairs will be made through remote support or on-site at the location where delivery was made. The resulting costs will be the responsibility of the digitizer. Repairs for breakage or damage and configuration problems are included, provided they are based on correct use of the device.
- The maximum repair time for the breakdown, from the communication of the incident until its resolution, will be 5 business days. If this deadline is not met, you will be provided with an analogous replacement device.
- Cybersecurity requirements for the Secure Workstation:
The Secure Workstation solution will comply with the following minimum requirements associated with the
Cybersecurity solution category:
- Antimalware: you will have access to a tool that scans your device, its internal memory, and external storage devices.
- Antispyware: a tool will be provided that detects and prevents spyware malware.
- Secure email: you will have email analysis tools with the following features:
- Antispam, with detection and filtering of unwanted mail.
- Antiphishing, with detection of emails with links or malware suspected of being used to steal credentials.
- Secure browsing: you will have content control and anti-adware to prevent malicious advertisements.
- Threat analysis and detection: the solution will allow you to understand the behavior of existing and new threats.
- Network monitoring: you will have tools that analyze network traffic and alert you to threats.
- Initial configuration and security updates: an initial configuration must be performed for its correct use, with the respective updates of malware signatures and other data for threat detection in addition to the required periodic security software updates.
- Special training requirements: in addition to the common training requirements, the training you will receive will include tutoring for the configuration of security software, as well as a cybersecurity awareness kit to complement the solution with human firewall skills.
- Possibility of acquiring the associated hardware:
- Once phase II is completed, you may acquire ownership of the hardware, upon payment to the Adhering Digitizing Agent of the residual value of the equipment.
- This will be an optional decision for you, but mandatory for the Adhering Digitizing Agent.
- In the event that you do not pay the agreed purchase amount, the Adhering Digitizing Agent may recover the equipment.
- The Adhering Digitizing Agent, upon completion of the 12 months of service provision corresponding to phase II, must inform, in its offer in the Acelera Pyme Digitization Solutions Catalog, what the purchase value of the equipment is. This amount must be reflected in the Digitization Solutions Provision Agreement.
- At most, the purchase value amount will be 15% of the amount of the signed agreement (solution amount).
Those beneficiaries who opt for the formalization of Agreements in the “Secure Workstation” Category must have one or more Digitization Solutions Provision Agreements validated for any other Digitization Solution Category from among those provided in article 18.2 of the Regulatory Bases.